Careers

Keep work human

Be the person behind the AI experience

Make customer experiences better

Be a part of supporting more than 100K customers globally by growing AI technology that turns approximately two billion of their service interactions each year into pure joy. By building your career with Zendesk, you’ll touch every person on the planet with faster, easier, happier customer experiences. And when you couple your ambition with our people-first culture, you’ll help connect global brands like Lush, Grubhub, and others with their customers in an exceptionally personalized way.

Culture

We’re good company

Create solutions with supportive team members who are energized by change, challenge, and making a real difference for people. We bring calm and confidence to the always flexing and sometimes chaotic world of customer service tech.

Explore careers

“We really understand the importance of teamwork. You can’t build something at the scale that we do at Zendesk on your own.”

Łukasz

Senior Engineering Manager, Kraków

More meaningful moments. Fewer Zoom calls.

What’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, contemplation, and events. We have stocked kitchens, quiet spaces and game spaces for when you need to recharge or unwind. And with our hybrid approach, you’ll experience flexibility and connection, collaboration, and learning with your team.

Explore careers

Quiz

How Zendesk are you?

Zendesk employees are special people. Answer these questions and tally your score—if you answer yes to 3 or more, you’re one of us.

Do you love pushing yourself to achieve great things?
Are you curious, with a knack for visionary thinking?
Do you thrive in a dynamic environment?
Are you a natural leader who embraces accountability?
Do you think with a global mindset and value diverse perspectives?

Total rewards

Benefits that care for your whole self

We take your well-being personally—no matter your role, the continent you work from, or where you are in your career journey. At Zendesk, expect competitive salaries, plus total benefits with holistic support of physical and mental health, with time away to recharge.

Physical Well Being
Medical insurances, health support and leave programs; movement with fitness partners, apps and classes
Emotional and Spiritual Well Being
Access to therapists, coaches, mindfulness and mental fitness apps, employee assistance program
Financial Well Being
Competitive compensation, retirement, and financial security programs (including disability, accident, and life insurances)
Intellectual and Occupational Well Being
Development through concentrated programs, on-demand learning and support, coaching and mentoring
Social and Environmental Well Being
Employee Resource Groups, family-forming funds, benefits and support, global parental leave program, military leave, and emergency leave for natural disasters and unforeseen events

Learning & development

We invest in growth: starting with yours

You’re going to love your opportunities for career transformation here. High-potential development programs help you differentiate your contributions, build specific leadership skills, and accelerate your career.

Explore careers

Career goals

Find where you fit

General & Administrative

With many moving parts within a global organization, our Finance, Legal, People, and Security teams are strategically positioned to keep Zendesk people, services, finances, and security expertly sorted.

Explore careers

Go to Market

Research & Development

Early Careers

All Jobs

Inclusion

You belong

We intentionally build an inclusive workforce that upholds our culture of empathy and camaraderie. Employee Communities (ECs) help build our inclusive culture by amplifying the voices of underrepresented groups within and beyond Zendesk.

Learn more

Social & environmental impact

We’re a force for global good

Zendesk’s dedication to exceptional service is integrated into every aspect of our business, from the products we build, to the communities and environment we impact, to the customer experiences we enrich. Through grants, employee engagement programs, products, and robust climate actions, we’ve made a tangible difference in our global community. Our highlights include:

Robust employee volunteer program, including pro bono opportunities that support global nonprofits
Millions of dollars donated, and a 100% free product donation program for eligible nonprofits
Sponsored upskilling and certification program for under-resourced communities
Impactful climate action program that has achieved 100% carbon neutral products

Visit Zendesk Foundation

Locations

There’s a world of opportunities here

Where do you want to work?

With our global presence, hybrid work approach, and commitment to flexibility, we keep careers people-first. Just like the customer experiences we provide. Find your location. Find your role.

Explore careers